How Do I Know if a Post was Accepted
Inability to Post Messages to Listserver
Problems with Unsubscribing Listserver
Receiving Bounced Messages following a Post
Receiving Multiple, Redundant Posts from the Listserver
You Unsubscribed the Listserver but Continue Receiving Posts

How Do I Know if a Post was Accepted?

You can always know a post was accepted if you receive it back in the same manner you receive any other post from the Listserver. Also, all successful posts are archived as a collaborative effort of Shepherd Miller, Inc. of Fort Collins, Colorado, USA , Applied Biosciences, Inc. of Salt Lake City, Utah, and Schaffner Applied BioGeoSciences, LLC at http://206.196.138.170/archive/home.asp. You can always check that archive to determine whether your post was accepted.

Inability to Post Messages to Listserver:

In general, there are but two possible reasons for subscribers being unable to post messages. The first is that intended posts did not comply with the posting guidelines included in "How to post messages." For example, if the intended post did not include a proper subject header beginning with either "BG:" or "Re: BG:" or if the post was not a plain text document, it was rejected. To resolve such problems, revise the post to comply with posting guidelines and then re-send it.

The second reason for posting problems is that the post was not sent from the member's subscription e-mail address (i.e., the address from which they initially subscribed). For example, if the member is subscribed at work, but not at home, that member can ONLY post from their work account. To resolve such problems, re-send posts from your subscription address. In addition, the problem can stem from a change in the member's e-mail address that occurred AFTER they initially subscribed. In many instances, address changes occur without the member's knowledge, such as often occur when organization's add "firewalls" to protect their servers. To identify whether this is the problem in your case, examine the rejected message for your e-mail address. If that address differs from your subscription address, the Listserver will automatically reject any attempted posts from that address. To resolve, unsubscribe the old address and then re-subscribe your new one. This is easily accomplished by visiting Mailing List Summary Form and using that electronic form to unsubscribe the old address. If you have difficulty resolving this problem, please see your systems operator.

Note: Given the size of the Listserver (>2,400 subscribers), it is not practical for Schaffner Applied BioGeoSciences, LLC. (SAB) to make certain each subscription address is valid. Therefore, it is common for members who post messages to the Listserver to receive a few bounced back messages from bad addresses after successfully posting messages. Note this does NOT mean the post was rejected by the Listserver -- only that it did not reach the specific member listed on the bounced message. (Note you can always tell if a post was successful if you receive it back from the Listserver in the same manner you receive other BioGroup posts.)

Problems with Unsubscribing Listserver:
Top

In general, this problem is related to a change in the member's e-mail address that occurred AFTER they initially subscribed. In many instances, address changes occur without the member's knowledge, such as often occur when organization's add "firewalls" to protect their servers. For example, if you attempt to unsubscribe using Mailing List Summary Form, and receive a message back indicating "An error occurred while processing your request...," then it is likely you did not enter a correct subscription address and your request failed. To resolve that problem, determine the date you first subscribed and then ask your systems operator for your COMPLETE e-mail address at that time. Then, visit Mailing List Summary Form to remove that address from the Listserver.

Receiving Bounced Messages following a Post:
Top

If you receive messages such as "Re: Out of Office AutoReply:" after you post, that just means that the sender's e-mail client was using an active autoresponder that responded to your post by sending you a message. Just delete that message.

Also, given the size of the Listserver (>2,400 subscribers), it is not practical for SAB to make certain each subscription address is valid. Therefore, it is common for members who post messages to the Listserver to receive a few bounced back messages from bad addresses after successfully posting. Note this does NOT mean the post was rejected -- only that it did not reach the specific member(s) listed on the bounced message(s). (Note you can always tell if a post was successful if you receive it back from the Listserver in the same manner you receive other Listserver posts.)

Receiving Multiple, Redundant Posts from the Listserver:
Top

If you are receiving multiple posts from the Listserver, you have more than one subscription address. To resolve, unsubscribe the extraneous address(es).

You Unsubscribed the Listserver but Continue Receiving Posts:
Top

If this occurred, then you did not successfully unsubscribe. To resolve, please see "Problems with Unsubscribing Listserver."